Macmillan Cancer Support Worker

Stgeorges; Greater London; Hybrid; GBP 34,000 - 37,000; Full time

Job summary

St Georges University Hospitals NHS Trust in London is seeking a Macmillan Cancer Support Worker to join the cancer team. You will work with patients at all stages of the cancer pathway, supporting in inpatient and outpatient settings and helping run the Macmillan Cancer Information Centre across sites.

The role requires empathy, reliability and the ability to work autonomously or as part of a team within a cancer care environment. Prior experience in a similar setting is valued.

Qualifications

• Proven experience as an HCA/administrative role involved in direct patient care within a healthcare environment at AFC band 3 or equivalent experience.
• Motivated and demonstrates enthusiasm for the position.
• GCSE English language and Mathematics (grades A-C) or equivalent NVQ level 2/3 certificate or equivalent.
• Experience in the use of data management.
• Ability to work within a team & prioritise own workload.
• Ability to motivate self and others.
• Experience of teaching/coaching patients.
• Ability to work without direct supervision and to act on own initiative.
• Understanding of the health and social care environment.
• Understanding of cancer and its treatments
• Flexibility in duties
• Experience of working with cancer patients and their families.

Responsibilities

• This is an exciting opportunity for an individual with support worker, HCA or administrative background within a cancer setting to join our well-established cancer team at St Georges.
• We are looking for a dedicated and passionate individual who will help to support patients on their cancer pathway.
• This post requires an individual who is confident in working autonomously but also works well in a team. You are expected to work across sites- (St George's Hospital and Queen Mary's Hospital).
• If you are reliable, hardworking, flexible, self-motivated and can demonstrate excellent communication skills, then this position could well be for you. If you think you can bring your own dynamic perspective to this role.

Skills

Communication skills

Observation skills

Education

GCSE English & Maths

Job description

Main area Cancer Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Monday-Friday) Job ref 200-8335284-DE-LP

Site St Georges University Hospitals NHS Trust Town London Salary £34,186 - £37,389 per annum inclusive of HCAS (Inner) (pro-rata) Salary period Yearly Closing 12/11/2026 23:59

Job overview

• The Macmillan Cancer Support Worker will work alongside the Skin Cancer Clinical Nurse Specialists in supporting patients during all stages of cancer from diagnosis, treatment and beyond.
• To support patients within the inpatient and outpatient setting.
• To perform holistic needs assessments for the less complex cancer patients.
• To provide assistance with the day to day running of the Macmillan Cancer Information Centre.

Main duties of the job

• This is an exciting opportunity for an individual with support worker, HCA or administrative background within a cancer setting to join our well-established cancer team at St Georges.
• We are looking for a dedicated and passionate individual who will help to support patients on their cancer pathway.
• This post requires an individual who is confident in working autonomously but also works well in a team. You are expected to work across sites- (St George's Hospital and Queen Mary's Hospital).
• If you are reliable, hardworking, flexible, self-motivated and can demonstrate excellent communication skills, then this position could well be for you. If you think you can bring your own dynamic perspective to this role.

Working for our organisation

Trust Vision & Values:
The post holder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision of:

A thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognized programme of research, education and employee engagement.

We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these

Detailed job description and main responsibilities

Please see the attached supporting document which contains more and person specification information about the role.

Experience and Qualifications

• Proven experience as an HCA/administrative role involved in direct patient care within a healthcare environment at AFC band 3 or equivalent experience.
• Motivated and demonstrates enthusiasm for the position.
• GCSE English language and Mathematics (grades A-C) or equivalent NVQ level 2/3 certificate or equivalent
• Experience in the use of data management.
• Ability to work within a team & prioritise own workload.
• Ability to motivate self and others.
• Experience of teaching/coaching patients.
• Ability to work without direct supervision and to act on own initiative.
• Understanding of the health and social care environment.
• Understanding of cancer and its treatments
• Flexibility in duties
• Experience of working with cancer patients and their families.

Skills

• Ability to communicate both verbally and nonverbally on a daily basis with people at all levels Good observation skills

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [e-mail]

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail).

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.