Machine Tool Field Service Engineer

ZipRecruiter; Newcastle upon Tyne; On-site; GBP 40,000 - 50,000; Full time

Job summary

An established CNC machine tool distributor is expanding its UK service team and seeks a skilled Field Service Engineer. This role involves maintaining CNC machines, diagnosing faults, and providing exceptional service across the North East. Ideal candidates will have strong mechanical and electrical skills, with a minimum of three years' experience in a service role. The company offers a competitive salary, a company vehicle, and ongoing technical training. Join a forward-thinking team and make a significant impact in a dynamic work environment.

Benefits

Company vehicle

25 days holiday plus Bank Holidays

Life assurance

Healthcare scheme

Access to retail and gym discounts

Ongoing technical training and support

Qualifications

• Minimum 3 years’ experience in a maintenance or service role.
• Engineering HNC and Modern Apprenticeship or equivalent experience.

Responsibilities

• Carry out planned maintenance and servicing of CNC machine tools.
• Diagnose faults and complete repairs on site at customer premises.
• Build and maintain strong customer relationships.

Skills

Mechanical fault-finding skills

Electrical fault-finding skills

Good communication skills

PC and mobile competency

Education

Engineering HNC

Modern Apprenticeship

Tools

CNC control systems (Fanuc, Siemens, Heidenhain)

Job description

Job Description

Field Service Engineer – CNC Machine Tools

Location: North East

Salary: £40,000 – £50,000 + company vehicle

Employment: Permanent, Full-time

An established CNC machine tool distributor is growing its UK service team and is looking to appoint an experienced Field Service Engineer to support its customer base across the North East.

This is a field-based position, ideal for someone with strong mechanical and electrical fault-finding skills, who is comfortable working independently and providing a high standard of service on a range of CNC machines.

The Role:

1. Carrying out planned maintenance and servicing of CNC machine tools in line with company standards
2. Diagnosing faults and completing repairs on site at customer premises
3. Building and maintaining strong customer relationships across a range of manufacturing sectors
4. Providing technical support to customers and internal staff as required
5. Keeping up to date with machine developments and attending training when new control systems are introduced

What We're Looking For:

• Based in the North East, with the flexibility to travel throughout the region
• Minimum 3 years’ experience in a maintenance or service role (post-apprenticeship)
• Engineering HNC and Modern Apprenticeship (or equivalent experience)
• Mechanical and electrical fitting skills
• Familiarity with one or more of the following CNC control systems: Fanuc, Siemens, Heidenhain
• Good communication skills (written and verbal)
• Competent using PC, mobile, and email systems

The Package:

• Salary between £40,000 – £50,000 depending on experience
• Company vehicle provided
• 25 days holiday plus Bank Holidays
• Life assurance
• Healthcare scheme
• Access to retail and gym discounts
• Ongoing technical training and support

If you’re an experienced CNC service engineer looking for your next challenge with a respected and forward-thinking company, we’d like to hear from you.

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