MAC Cosmetics - Retail Manager - Boots - 37.5 Hours

MAC; Oxford; On-site; GBP 30,000 - 40,000; Full time

Job summary

MAC is seeking a dynamic Store/ Retail/ Business Manager in Oxford to lead and develop a team of Retail Artists. This role involves achieving sales and customer service targets, leading effectively in a fast-paced retail environment, and ensuring exceptional customer relationships. The successful candidate will have a proven background in retail management, creativity, and the ability to execute strategic plans that align with the brand's mission of limitless self-expression.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount

Mental Health Wellbeing Initiatives

Extensive Training & Development

Qualifications

• Proven retail management experience, preferably in beauty.
• Experience in setting sales targets and staff scheduling.
• Track record of coaching and developing a team.

Responsibilities

• Lead, coach, and develop the team of Retail Artists.
• Create and execute a business plan for customer recruitment and retention.
• Ensure team exceeds KPIs while managing operational targets.

Skills

Retail management

Customer service

Team leadership

Tools

Microsoft Office

Job description

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MAC Cosmetics - Retail Manager - Boots - 37.5 Hours, Oxford

Client: MAC

Location: Oxford, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: b62481ea713d

Job Views: 4

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

Store/Retail/Business Manager

We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leadership of a high-performing team.

Creativity is our day-to-day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring their development, and helping them exceed their KPIs, as well as your own.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development offering

I,D&E STATEMENT

We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leadership of a high-performing team.

Creativity is our day-to-day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring their development, and helping them exceed their KPIs, as well as your own.

Qualifications

About you

You will have:

• Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, sales analysis, and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading, coaching, and developing a team to succeed
• Experience of creating and executing in-store events
• Flexible availability across days/hours. Please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country