M365 Support Specialist: Modern Work Champion

University of Portsmouth; England; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Generous leave 32-35 days + holidays

Family-friendly policies

Staff discounts and loyalty schemes

Staff car parking & discounted travel

Training and development opportunities

Recreation facilities & discounted gym

Job summary

The University of Portsmouth invites applications for a M365 Support Analyst to enable staff and students to confidently adopt and use Microsoft 365 as part of the Modern Work Programme. You will provide high-quality guidance, identify productivity challenges, and promote secure, efficient ways of working across the University’s digital workplace.

Interviews are anticipated on 07 December 2026. This fixed-term contract runs until 01 March 2028, with a salary range and progression in place.

Qualifications

• Experience supporting Microsoft 365 in a large organisation.
• Strong communication and customer service skills.
• Ability to identify and address productivity challenges.

Responsibilities

• Provide accessible guidance and support for staff and students using Microsoft 365.
• Identify productivity challenges and opportunities to improve ways of working.
• Promote secure and efficient use of the platform and support digital transformation objectives.

Skills

Microsoft 365

User support

Communication

Job description

The University of Portsmouth invites applications for a M365 Support Analyst to enable staff and students to confidently adopt and use Microsoft 365 as part of the Modern Work Programme. You will provide high-quality guidance, identify productivity challenges, and promote secure, efficient ways of working across the University’s digital workplace.

Interviews are anticipated on 07 December 2026. This fixed-term contract runs until 01 March 2028, with a salary range and progression in place.