M365 Manager (12 Month FTC)

VanRath; Belfast; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a skilled M365 Lead/Manager to drive innovation in enterprise collaboration. This role is crucial for managing Microsoft 365 applications and tools, ensuring seamless integration and support across a complex environment. The ideal candidate will leverage their technical expertise and strategic vision to lead a support team, oversee global rollouts, and enhance workplace solutions. Join a collaborative culture that values your ideas and offers flexible hybrid working arrangements, while making a significant impact on how professionals collaborate in a fast-paced setting.

Benefits

Flexible hybrid working

Professional growth opportunities

Collaborative culture

Impactful work

Qualifications

• Experience in third-line technical support focused on Microsoft 365 services.
• In-depth knowledge of Microsoft 365 platform administration and deployment.

Responsibilities

• Serve as the technical lead for all aspects of the Microsoft 365 ecosystem.
• Oversee configuration, deployment, and maintenance of productivity tools.

Skills

Microsoft 365 Administration

Technical Support

Stakeholder Communication

Troubleshooting

Cloud Identity Management

Project Management

Collaboration Tools

Tools

SharePoint Online

Teams

OneDrive

Office Add-ins

Active Directory

Job description

A global professional services organization is seeking an experienced M365 Lead/Manager to oversee its enterprise collaboration and productivity suite. This pivotal role within the Digital Services team involves hands-on leadership in managing and evolving Microsoft 365 applications, tools, and integrations across a large and complex environment.

The ideal candidate will combine deep technical expertise with strategic thinking, excellent communication skills, and experience in delivering modern workplace solutions in a fast-paced setting.

Key Responsibilities:

• Serve as the technical lead and subject matter expert for all aspects of the Microsoft 365 ecosystem, including Office apps, SharePoint Online, Teams, OneDrive, and M365 administration tools.
• Oversee configuration, deployment, patching, and maintenance of productivity tools and third-party integrations.
• Lead a support team focused on third-line support and continuous service improvement.
• Manage global rollouts of new M365 features, including pilot testing, stakeholder engagement, training, and documentation.
• Support enterprise initiatives involving collaboration tools and digital workspace optimization.
• Collaborate with IT operations, security, and architecture teams to ensure service alignment with standards and compliance.
• Maintain and develop internal documentation, operational playbooks, and standards.
• Promote a service-focused culture emphasizing usability, resilience, and proactive support.
• Support environmental and sustainability initiatives through digital solutions.

Essential Experience & Skills:

• Experience in third-line technical support or engineering roles focused on Microsoft 365 services.
• In-depth knowledge of Microsoft 365 platform administration and deployment.
• Proven success in delivering global solutions and leading enterprise projects.
• Familiarity with collaboration tools, web add-ins, and digital document platforms.
• Strong understanding of Windows environments, Active Directory, and cloud identity management.
• Hands-on experience with SharePoint Online, Teams, OneDrive, and Office add-ins.
• Experience in complex, fast-paced professional or regulated environments.
• Excellent troubleshooting, analytical, and stakeholder communication skills.

Desirable:

• Experience with automation and scripting for Microsoft 365 management.
• Knowledge of legal or professional document tools such as Litera, Templafy, or Adobe Acrobat Pro.
• Relevant Microsoft or cloud certifications.

What’s on Offer:

• A collaborative, supportive culture valuing ideas.
• Flexible hybrid working with autonomy.
• Opportunities for professional growth within a global team.
• Impactful work influencing how professionals collaborate.

For more information or to apply, please contact Sean Doherty in confidence.