M365 Manager (12 Month FTC)

BTA; Belfast; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A global professional services organization is seeking an experienced M365 Lead/Manager to oversee its Microsoft 365 applications and tools. This pivotal role involves leading a support team, managing global rollouts, and collaborating with various IT teams to optimize digital workspaces. The ideal candidate will possess deep technical expertise, strong communication skills, and a proven track record in delivering enterprise-level solutions.

Benefits

Flexible hybrid working model

Opportunities for professional development

Collaborative culture

Qualifications

• Experience in third-line technical support focused on Microsoft 365 services.
• Deep knowledge of Microsoft 365 platform administration.
• Experience in complex, fast-paced environments.

Responsibilities

• Serve as the technical lead for Microsoft 365 ecosystem.
• Oversee deployment and maintenance of productivity tools.
• Manage global rollouts of new M365 features and services.

Skills

Technical leadership

Communication

Troubleshooting

Analytical skills

Education

Relevant Microsoft or cloud certifications

Tools

Microsoft 365

SharePoint Online

Teams

OneDrive for Business

Job description

A global professional services organisation is looking for an experienced M365 Lead/Manager to take ownership of its enterprise collaboration and productivity suite. This is a pivotal role within the Digital Services team, providing hands-on leadership in managing and evolving Microsoft 365 applications, associated tools, and integrations across a large-scale, complex environment.

The ideal candidate will combine deep technical expertise with strategic thinking, strong communication skills, and experience delivering modern workplace solutions in a demanding, fast-paced setting.

Key Responsibilities:

• Serve as the technical lead and subject matter expert for all aspects of the Microsoft 365 ecosystem, including Office apps, SharePoint Online, Teams, OneDrive, and M365 administration tools.
• Oversee the configuration, deployment, patching, and maintenance of productivity tools and associated third-party integrations (e.g., PDF and template software, document editing add-ins).
• Lead a small, specialist support team focused on delivering third-line support and driving continuous service improvement.
• Manage global rollouts of new M365 features and services, including pilot testing, stakeholder engagement, training, and documentation.
• Provide guidance and support for enterprise initiatives involving collaboration tools and digital workspace optimisation.
• Collaborate with IT operations, security, and architecture teams to align services with enterprise standards and compliance requirements.
• Maintain and enhance internal documentation, operational playbooks, and configuration standards.
• Champion a service-focused culture with an emphasis on usability, resilience, and proactive support.
• Support environmental and sustainability initiatives through digital efficiency and resource-conscious solution design.

Essential Experience & Skills:

• Demonstrated experience in a third-line technical support or engineering role focused on Microsoft 365 services.
• Deep knowledge of Microsoft 365 platform administration and deployment.
• Proven success in delivering global solutions and providing technical leadership on enterprise-level projects.
• Familiarity with collaboration tools, digital document platforms, and web add-ins.
• Strong understanding of Windows environments, Active Directory, and cloud-based identity management.
• Hands-on experience with SharePoint Online, Teams, OneDrive for Business, and Office add-in deployments.
• Experience within a complex, fast-paced professional or regulated environment.
• Excellent troubleshooting, analytical, and stakeholder communication skills.
• Experience in environments using automation and scripting to manage Microsoft 365 services.
• Knowledge of legal or professional services document tools such as Litera, Templafy, or Adobe Acrobat Pro.
• Relevant Microsoft or cloud certifications.

What's on Offer:

• A collaborative, supportive culture where your ideas are valued.
• Flexible hybrid working model with high levels of autonomy.
• Opportunities for professional development and progression within a global team.
• A chance to make a meaningful impact in how thousands of professionals work and collaborate.

For further information on this vacancy, or any other IT job in Belfast or wider NI, please apply via the link below or contact Sean Doherty in the strictest confidence.

"I very much enjoyed my experience with VANRATH. Sean Doherty was great to work with, very friendly and efficient, he streamlined everything for me so I had the least amount of stress as I went in for interviews. Looking forward to starting in my new role, thanks Sean!"

"My experience with Vanrath has been very pleasant, huge thank you to Sean Doherty, a master of his craft. Throughout the recruitment process, Sean has been very reliable and proactive and a great representative of the company. 10/10 would recommend this professional service."

"I've worked with a lot of recruitment consultants both as an employer and as a client and I can highly recommend Sean. He helped me secure my last move and I found him to be excellent in following up any questions I had as well as keeping me in the loop on progress. He was even willing to help out on his days off!"

Already uploaded your CV? Sign in to apply instantly

Apply

Fields marked with an asterisk ( Required ) are required

First name Required

Last name Required

Email address Required

Upload your CV

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

Email me jobs like this one when they become available

Marketing Communication

We'd love to send you information about Jobs and Services from nijobfinder by email.

Yes please. I'd like to receive emails about jobs and services from nijobfinder

I'd like to receive emails from third parties

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on nijobfinder you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us .