M&E & Outlets Manager

Millennium Hotels - Lakefront Anchorage; Greater London; On-site; GBP 40,500 - 49,500; Full time

Benefits offered by this job

Social events and team activities

Training and development opportunities

Career development and salary reviews

Interest-free Season Ticket Loan

Meals provided on duty

Employee discounted accommodation and food & beverage

Uniform provided (including laundry and dry cleaning)

Life assurance

Recommend a Friend Scheme

Genuine internal promotion opportunities

Job summary

A leading hotel chain in Greater London seeks an experienced M&E & Outlets Manager to oversee event management and support restaurant operations. This dynamic role focuses on delivering seamless meetings and social events while maximizing revenue opportunities through upselling. The ideal candidate will possess strong operational experience in the hospitality sector, excellent leadership skills, and the ability to manage multiple priorities effectively. The position offers a competitive salary and various employee benefits, including training opportunities and team activities.

Qualifications

• Strong operational experience within Meetings & Events or Food & Beverage.
• Excellent leadership and organisational skills.
• Commercial mindset with a passion for driving revenue.
• Ability to manage multiple events simultaneously.
• Strong communication and guest engagement skills.
• Flexibility to support different areas of the F&B operation.

Responsibilities

• Plan, coordinate, and oversee all meetings, conferences, and events.
• Lead the operational execution of banqueting services.
• Drive revenue through upselling and cross-selling opportunities.
• Coordinate closely with the Sales & Events team.
• Lead and motivate the M&E operational team.
• Ensure outstanding guest service and event execution.

Skills

Operational experience in Meetings & Events

Leadership and organisational skills

Commercial mindset

Event management skills

Communication skills

Flexibility

Job description

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M&E & Outlets Manager

Copthorne Tara Hotel Kensington

£45,000 per annum

Copthorne Tara Hotel Kensington is looking for a dynamic and commercially minded M&E & Outlets Manager to lead the operational delivery of meetings, conferences, and events while supporting our vibrant restaurant outlets.

This exciting leadership role focuses primarily on Meetings & Events, ensuring flawless execution of conferences, banquets, and private events while driving revenue through proactive upselling and strong operational leadership.

During quieter event periods, you will also support the operations of our outlets, including Green Stag and Bugis Kitchen, ensuring service excellence across the hotel.

Key Responsibilities

• Plan, coordinate, and oversee all meetings, conferences, and events
• Lead the operational execution of banqueting services
• Drive revenue through upselling and cross-selling opportunities
• Coordinate closely with the Sales & Events team to ensure seamless event delivery
• Lead and motivate the M&E operational team
• Ensure outstanding guest service and event execution
• Support outlet operations when required to maintain service excellence

Requirements

What We Are Looking For

• Strong operational experience within Meetings & Events or Food & Beverage
• Excellent leadership and organisational skills
• Commercial mindset with a passion for driving revenue
• Ability to manage multiple events simultaneously
• Strong communication and guest engagement skills
• Flexibility to support different areas of the F&B operation

Benefits

What We Offer

• Social events, wellbeing initiatives and team activities
• Training and development opportunities
• Cash Health Plan (optional)
• Apprenticeship and placement opportunities
• Career development and salary reviews
• Interest-free Season Ticket Loan
• Uniform provided (including laundry and dry cleaning)
• Meals provided on duty
• Length of service-related holiday scheme
• Eye care vouchers
• Employee discounted accommodation and food & beverage
• Life assurance
• Recommend a Friend Scheme
• Genuine internal promotion opportunities

About the Hotel

Copthorne Tara Hotel London Kensington is a contemporary 4-star hotel located in prestigious Kensington, just two minutes from High Street Kensington Underground Station.

The hotel features a wide range of accommodation and multiple dining outlets, including Bugis Street (Asian cuisine), the Brasserie Restaurant & Bar and a Tea Lounge.

About the Group

Millennium Hotels and Resorts operates over 120 hotels worldwide, with 21 properties across Europe.

Our brands include:

• Leng's Collection
• M Social Collection
• Millennium Collection
• Copthorne Collection
• The Biltmore Mayfair

Equality & Right to Work

We are an equal opportunities employer.

Applicants must have the right to live and work in the UK. Right-to-work checks will be completed using Trust ID scanners and software, in line with UK legislation.

Apply today and build your career with an international hotel group.

Salary : £45,000

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