F&B Supervisor

Millennium & Copthorne Hotels; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Social Events and Team Activities

Training and Development

Pension Scheme

Complimentary Meals

Discount on Accommodation

Life Assurance

Job summary

Millennium & Copthorne Hotels is looking for a Food & Beverage Supervisor for the Copthorne Tara Hotel in London Kensington. The role involves supervising F&B space, ensuring customer satisfaction, maintaining service standards, and training staff.

Ideal candidates are enthusiastic and self-motivated with excellent communication and teamwork skills. Benefits include training, development opportunities, and discounts on accommodation and F&B outlets.

Qualifications

• Excellent attention to detail and accuracy.
• Excellent written/verbal communication skills.
• Confident in managing multiple tasks.
• Ability to handle unexpected situations.
• Experience with sensitive data.

Responsibilities

• Maintain high punctuality and uniform standards.
• Divide tasks among team members.
• Check food and beverage requisitions.
• Train staff to meet service standards.
• Motivate and engage staff.

Skills

Attention to detail

Excellent communication

Project management

Ability to take initiative

Teamwork

Job description

The Copthorne Tara Hotel London Kensington is looking for a Food & Beverage Supervisor who will be responsible for supervising the F&B space to ensure company standards and guest satisfaction, ensuring that customer needs are exceeded in all areas of F&B.

Key Responsibilities

• To maintain high levels of punctuality, and correct uniform standards of team members facilitating any amendments or replacements of uniform that need to be made.
• To divide duties and tasks among team day-to-day, in all outlets and meeting & events.
• To check food, beverage and any other relevant requisitions have been picked up and processed in line with hotel policy and procedure.
• To train staff up to the expected hotel service and health and safety standards, making sure standard is consistently high and always demonstrated.
• To motivate and praising staff to maintain high levels of motivation and engagement.

Experience & Qualifications

• Excellent attention to detail and accuracy.
• Excellent written/verbal communication and the ability to communicate across all levels of an organization.
• Confident individual who is adept in prioritising and managing multiple projects and tasks simultaneously.
• Ability to take the initiative and deal with unexpected situations and last minute changes.
• Ability to deal with sensitive and confidential data.

Successful Candidate

• Enthusiastic, self-motivated, proactive, resourceful with excellent attention to detail
• Demonstrate excellent presentation, negotiation and communication skills with the customers and other hotel departments
• Team worker
• Ability to work under pressure in a fast pace environment

About the Hotel

The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.

Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.

About the Group

Millennium Hotels and Resorts (MHR) is a dynamic, global hospitality group with luxury properties spanning four continents and 80 destinations. With a reputation for excellence, MHR owns, manages, and operates over 130 properties worldwide including in New York, Los Angeles, London, Paris, Dubai, Abu Dhabi, Auckland, Beijing, and Singapore. Its diverse portfolio spans brands including The Biltmore, Grand Millennium, Millennium, M Social, M Socialite, Studio M, M Hotel, Copthorne, and Kingsgate— offering the perfect address for business and leisure travellers who are looking for hospitality experiences that go above and beyond.

Benefits

• Social Events, Wellbeing and Team Activities
• Training and development
• Cash Health Plan cover option available
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme
• As well as real opportunities to develop and gain promotion within the industry.

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.