Luxury Store Manager - Team Leadership & Client Experience

Burberry; Manchester; Vor Ort; GBP 42.000 - 60.000; Vollzeit

Zusammenfassung

Burberry is seeking a Store Manager for Selfridges Manchester Exchange Square to lead a team of eight and drive exceptional client experiences in a flagship luxury environment.

You will coach and develop colleagues, champion Burberry standards, oversee store operations, visual presentation and performance against sales targets, and build partner relationships with Selfridges and the Burberry teams.

Qualifikationen

• Experience leading luxury retail teams.
• Proven track record against sales targets.
• Passion for clienteling and luxury service.
• Ability to coach and develop teams.

Aufgaben

• Lead, coach and develop a team of 8, creating an inclusive and engaging environment where individuals can perform at their best.
• Drive store performance against commercial objectives, using insight and initiative to identify opportunities for growth.
• Champion exceptional luxury service and clienteling, building lasting relationships and ensuring every interaction reflects the Burberry experience.
• Lead the day-to-day running of the store, ensuring high standards across operations, product, visual presentation and client experience.
• Build a strong partnership with Selfridges and internal Burberry teams, representing the brand confidently and professionally.
• Develop the capability of the team through regular coaching, feedback and performance conversations, supporting succession and talent development.

Kenntnisse

Leadership

Clienteling

Coaching

Commercial awareness

Jobbeschreibung

Burberry is seeking a Store Manager for Selfridges Manchester Exchange Square to lead a team of eight and drive exceptional client experiences in a flagship luxury environment.

You will coach and develop colleagues, champion Burberry standards, oversee store operations, visual presentation and performance against sales targets, and build partner relationships with Selfridges and the Burberry teams.