Luxury Store Manager — Lead & Elevate Your Team

BoF Careers; Manchester; Vor Ort; GBP 50.000 - 70.000; Vollzeit

Zusammenfassung

Burberry is hiring a Store Manager for Selfridges Manchester Exchange Square, leading a team of 8 and shaping the client experience with the Burberry standard of luxury service. You will drive commercial performance, coach and develop the team, and build strong partnerships with Selfridges and Burberry colleagues to uphold brand presentation and exceptional client relationships.

Strong leadership, clienteling drive, and a passion for delivering memorable luxury moments are essential to deliver

Qualifikationen

• Previous leadership experience within luxury, premium retail or a similarly client-focused environment.
• Strong commercial awareness with experience of delivering against sales and performance objectives.
• A genuine passion for clienteling, luxury service and creating memorable client experiences.
• Demonstrable experience of coaching, developing and motivating teams to achieve strong results.
• Confident communicator with the ability to build effective relationships with internal and external stakeholders.
• Organised, adaptable and comfortable balancing commercial priorities, people leadership and operational standards.

Aufgaben

• Lead, coach and develop a team of 8, creating an inclusive and engaging environment where individuals can perform at their best.
• Drive store performance against commercial objectives, using insight and initiative to identify opportunities for growth.
• Champion exceptional luxury service and clienteling, building lasting relationships and ensuring every interaction reflects the Burberry experience.
• Lead the day-to-day running of the store, ensuring high standards across operations, product, visual presentation and client experience.
• Build a strong partnership with Selfridges and internal Burberry teams, representing the brand confidently and professionally.
• Develop the capability of the team through regular coaching, feedback and performance conversations, supporting succession and talent development.

Kenntnisse

Leadership experience

Commercial awareness

Clienteling

Coaching and development

Communication

Organisation and adaptability

Jobbeschreibung

Burberry is hiring a Store Manager for Selfridges Manchester Exchange Square, leading a team of 8 and shaping the client experience with the Burberry standard of luxury service. You will drive commercial performance, coach and develop the team, and build strong partnerships with Selfridges and Burberry colleagues to uphold brand presentation and exceptional client relationships.

Strong leadership, clienteling drive, and a passion for delivering memorable luxury moments are essential to deliver