Luxury Spa Massage Therapist – Elite Wellness & Perks

Soho House via Caterer.com; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Team meal on shift

Soho Friends Membership

Staff discount on food & drink

Staff room rates

Health cash plan

Dental plan

Birthday day off

Staff discount on Cowshed & Soho Home

Paid charity days (2 days)

Free counselling sessions

Training & development

Team events

Job summary

Soho House in London is seeking a Massage Therapist to deliver personalized treatments and support the wellbeing of members and guests. You will help maintain a serene, discreet environment within the club’s wellness facilities, collaborating with the spa team to uphold service excellence.

The role requires reliability, a calm manner, and strong communication. 2–3 years in a luxury spa or hospitality setting are preferred; NVQ Level 3 in Massage Therapy is expected, with Level 4 Deep Tissue

Qualifications

• NVQ Level 3 or equivalent in Massage Therapy.
• NVQ Level 4 Deep Tissue Massage desirable for advanced treatments.
• Excellent interpersonal and communication skills.
• Impeccable personal presentation and a calm, reassuring manner.
• Commitment to client confidentiality, care, and holistic wellbeing.
• Flexible availability, including evenings and weekends.

Responsibilities

• Perform a wide range of massage treatments to Soho House standards.
• Conduct detailed consultations to understand medical history, preferences and desired outcomes.
• Create a calming, professional treatment environment with consistent comfort, cleanliness and discretion.
• Provide aftercare advice and recommend relevant wellness or skincare products.
• Maintain accurate treatment records and manage schedules to start and finish on time.
• Uphold high hygiene and sanitation standards in treatment rooms, equipment, and product usage.
• Work collaboratively with spa team to ensure a seamless guest experience.
• Stay up to date with latest techniques to continually enhance the wellness offering.

Skills

2–3 years experience

Interpersonal skills

Communication skills

Personal presentation

Confidentiality & care

Flexibility evenings & weekends

Education

NVQ Level 3 in Massage Therapy

Level 4 Deep Tissue Massage desirable

Job description

Soho House in London is seeking a Massage Therapist to deliver personalized treatments and support the wellbeing of members and guests. You will help maintain a serene, discreet environment within the club’s wellness facilities, collaborating with the spa team to uphold service excellence.

The role requires reliability, a calm manner, and strong communication. 2–3 years in a luxury spa or hospitality setting are preferred; NVQ Level 3 in Massage Therapy is expected, with Level 4 Deep Tissue