Luxury Spa Housekeeping Supervisor | Lead & Elevate Service

Buxton Crescent; East Midlands; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Wellbeing incentives

Discounted stays

Spa day on probation

Product discounts

Employee assistance

Team events

Uniform provided

Free parking

Job summary

Buxton Crescent, part of Champneys, seeks a Housekeeping Supervisor to maintain top cleanliness across guest rooms and public spaces. The role is hands-on, leading a team, coaching performance and ensuring daily service excellence.

You will operate in a luxury spa-hotel setting, manage rosters, assist with recruitment, and promptly address maintenance or stock issues to support guest satisfaction and smooth operations.

Qualifications

• Prior housekeeping supervisory experience, hospitality preferred.
• Strong leadership and team development skills.
• Excellent attention to detail and cleanliness standards.
• Proactive, hands-on approach and good organisational skills.
• Knowledge of health & safety and COSHH procedures.

Responsibilities

• Support day-to-day housekeeping operations and exceed standards.
• Lead and motivate the housekeeping team to deliver excellence.
• Inspect guest rooms and public areas for impeccable presentation.
• Oversee laundry operations and guest laundry services.
• Coach team members and identify on-the-job training needs.
• Assist with recruitment, onboarding and performance management.
• Deputise for Head of Housekeeping when required.
• Monitor stock levels and support cost control.
• Ensure prompt reporting of maintenance issues.
• Deliver exceptional guest service at every touchpoint.

Skills

Leadership

Team development

Attention to detail

Proactive approach

Organisational skills

Job description

Buxton Crescent, part of Champneys, seeks a Housekeeping Supervisor to maintain top cleanliness across guest rooms and public spaces. The role is hands-on, leading a team, coaching performance and ensuring daily service excellence.

You will operate in a luxury spa-hotel setting, manage rosters, assist with recruitment, and promptly address maintenance or stock issues to support guest satisfaction and smooth operations.