Luxury Sales Specialist

JR United Kingdom; Newbury; On-site; GBP 28,000 - 55,000; Full time

Job summary

Join a pioneering luxury automotive division as a Luxury Sales Specialist. You will provide exceptional service while selling a curated selection of prestigious pre-owned vehicles. This role is perfect for those passionate about automotive excellence and eager to shape an elite sales experience.

Benefits

25 days annual leave plus bank holidays

Company car

Life assurance

Pension scheme

Wellbeing support

Employee discounts for servicing and retailers

Qualifications

• Previous experience in luxury or performance vehicle sales.
• Strong background in customer service and engagement with high-net-worth individuals.
• Consultative approach with a passion for automotive excellence.

Responsibilities

• Sell high-end used vehicles and provide exceptional customer service.
• Represent the brand values of exclusivity and elegance.
• Guide customers through finance and maintain long-term relationships.

Skills

Customer Service

Sales Excellence

Automotive Knowledge

Job description

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Hours: 45 hours per week, including alternate weekends on a rota basis

Salary: £28,000 basic with OTEs of £55,000, with possibility to over-achieve.

Benefits: 25 days annual leave plus bank holidays, company car, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers.

Who we are

Marshall Motor Group is one of the UK’s largest and most respected dealer groups, representing 25 of the world’s most celebrated vehicle manufacturers across 130+ stores in 34 counties.

We’re also part of the Constellation Automotive Group — home to cinch, webuyanycar and BCA — giving our people access to some of the most exciting careers in the automotive world.

Now, we’re proud to introduce a landmark moment in our history: the launch of Marshall Luxury — an exclusive new division dedicated to the sale of pre-owned luxury and performance vehicles from some of the most desirable marques in the world, including Lamborghini, Ferrari, Porsche, Aston Martin, Bentley, Rolls Royce and more.

This is a rare, career-defining opportunity to be part of the foundation team of Marshall Luxury — a hand-selected group of professionals representing excellence in automotive retail.

Why join Marshall Luxury?

This is not just another automotive sales role — it is a once-in-a-career opportunity to help shape a brand new, high-prestige division from the inside. You will work with some of the most iconic cars in the world, cater to an elite clientele, and operate with the freedom and trust of a top-tier professional.

If you are ready to bring your passion for luxury cars, your dedication to five-star service, and your ambition for something extraordinary — we would love to hear from you.

The Role

We are currently seeking an experienced Luxury Sales Specialist to join our Marshall Luxury store situated in Newbury, Berkshire.

You will be selling a curated selection of prestigious pre-owned vehicles and delivering an exceptional customer service to clients. This is more than a sales role — it’s an opportunity to act as a trusted advisor, brand ambassador, and luxury experience expert from first introduction to long after the customer has taken delivery.

What you will do

• Represent Marshall Luxury as an ambassador — championing its values of exclusivity, elegance, and exceptional service.
• Sell a portfolio of high-end used vehicles across premium marques, offering in-depth knowledge of engineering, heritage, and performance.
• Provide bespoke, concierge-level service to every client, tailoring each experience to their expectations and lifestyle.
• Guide customers through finance and insurance in line with FCA regulations.
• Collaborate with the sales team to ensure smooth deal execution, from part exchange and valuation to final handover.
• Take ownership of the customer relationship beyond the sale — building trust, maintaining communication, and encouraging long-term loyalty.
• Continually refine and elevate the luxury experience by anticipating needs, offering personalised recommendations, and exceeding expectations at every touchpoint.

Who you are

• You have previous experience selling luxury or performance vehicles, either as a Transaction Manager, Business Manager, Sales Executive or Sales Controller within a franchised or prestige environment.
• You are passionate about automotive excellence — you know the details, the craftsmanship, the stories behind the badge — and love to share that knowledge.
• Your customer service is second to none. You understand how to create an environment of trust, calm and exclusivity, and you are comfortable engaging with high-net-worth individuals.
• You have a consultative approach, always listening before recommending, and a natural ability to make complex information feel simple and elegant.
• You're meticulous when it comes to compliance, detail, and presentation — from showroom standards to financial regulations.
• You are ambitious, motivated, and excited by the idea of building something new and unique within one of the UK’s most established dealer groups.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.