Luxury Sales Professional - Livingston

Chisholm Hunter Ltd; Livingston; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Jet qualification sponsorship

Promotions from within

Job summary

Chisholm Hunter Ltd in Livingston is seeking a passionate Sales Professional to welcome clients with warmth and deliver a luxurious shopping experience across our high-end jewellery and Swiss timepieces. You will develop product knowledge, build lasting client relationships, and use consultative sales to meet and exceed targets while benefiting from generous employee discounts.

We sponsor JET qualifications and promote from within, with a strong focus on honesty, excellence, accountability,

Qualifications

• Previous luxury retail or jewellery sales experience.
• Passion for jewellery, gemstones and precious metals.
• Excellent interpersonal and communication skills.
• Strong track record of meeting or exceeding sales targets.
• Flexible working hours.

Responsibilities

• Welcome clients warmly and create a luxurious shopping environment.
• Develop knowledge of our jewellery collections to advise customers.
• Build relationships and provide personalised recommendations.
• Aim to meet and exceed sales targets while upselling.
• Support visual merchandising and store presentation.

Skills

Retail sales

Customer service

Interpersonal skills

Target achievement

Job description

Salary: £12.71 plus commission (flexible with industry experience)

Location: Livingston

Voted one of Sunday times best places to work 2025 and 2026!

We are multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’.

At the heart of everything we do are our HEART values – Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.

We are looking for a passionate and driven Sales Professional who embodies these values and is eager to create lasting memories for our client.

Position

What’s in it for you?

We offer the opportunity to:

• Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
• Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
• Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
• Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
• Enjoy a competitive salary and attractive benefits package, where over half of our sales professionals earn in excess of £30,000 each year (basic salary and bonus). To achieve this salary, you will excel in the below key areas of the role…

Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.

Product Expertise: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.

Personalised Service: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.

Sales Excellence: Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.

Visual Merchandising: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.

Requirements

Qualifications & Experience:

• Previous retail sales experience, preferably in luxury goods or jewellery.
• Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
• Excellent interpersonal skills with the ability to engage and connect with clients.
• Strong sales acumen and a track record of meeting or exceeding targets.
• Flexibility with regards to working hours