Luxury Sales Associate – Boutique Clientele & Service

John Lobb; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

John Lobb is seeking a passionate Sales Associate for their Jermyn Street boutique in London. The ideal candidate will provide exemplary service to clients, managing all aspects of boutique operations while building strong, lasting relationships. A minimum of 3 years experience in luxury retail is essential, with fluency in another language being an advantage. This role offers the opportunity to work within a prestigious brand, known for its commitment to craftsmanship and exceptional client experiences.

Qualifications

• Minimum 3 years in luxury retail, especially in men’s sector is advantageous.
• Possess strong client skills; an established client base is a plus.
• Fluency in another language is a strong advantage.

Responsibilities

• Deliver exceptional service to clients at all stages.
• Build lasting relationships to enhance customer loyalty.
• Support day-to-day boutique operations including stock management.
• Assist in e-commerce validations and shipments.

Skills

Client relationship management

Sales strategies

Fashion awareness

Communication skills

Team collaboration

Tools

CRM systems

E-commerce platforms

Job description

John Lobb is seeking a passionate Sales Associate for their Jermyn Street boutique in London. The ideal candidate will provide exemplary service to clients, managing all aspects of boutique operations while building strong, lasting relationships. A minimum of 3 years experience in luxury retail is essential, with fluency in another language being an advantage. This role offers the opportunity to work within a prestigious brand, known for its commitment to craftsmanship and exceptional client experiences.