Luxury Retail Team Lead – Regent Street

Burberry; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A luxury fashion retailer in Greater London is seeking a Team Manager to lead the sales team, ensuring exceptional customer experiences and achieving sales goals. This mid-senior level full-time role requires strong leadership skills, advanced knowledge of POS systems, and experience in retail management. The ideal candidate will foster a harmonious work environment and effectively coach staff, ensuring operational excellence. This position is for a talent pool, not an immediate vacancy.

Qualifications

• 4–5 years of supervisory or managerial experience in retail sales.
• Ability to handle complex customer service issues.
• Fluent and professional dialogue with clients and staff.

Responsibilities

• Lead client advisors to improve overall selling skills.
• Coach team to achieve sales goals and KPIs.
• Resolve difficult customer issues.

Skills

Customer service skills

Leadership

POS system knowledge

Digital tools comfort

Sales experience

Job description

A luxury fashion retailer in Greater London is seeking a Team Manager to lead the sales team, ensuring exceptional customer experiences and achieving sales goals. This mid-senior level full-time role requires strong leadership skills, advanced knowledge of POS systems, and experience in retail management. The ideal candidate will foster a harmonious work environment and effectively coach staff, ensuring operational excellence. This position is for a talent pool, not an immediate vacancy.