Senior Luxury Retail Store Leader & Clienteling Expert

Thom Browne, Inc.; Greater London; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Highly competitive pay

Comprehensive benefits package

Employee discounts

Career progression programs

Inclusive working environment

Job summary

A luxury fashion retailer in Greater London is seeking an experienced Retail Leader. This role involves driving sales, overseeing inventory management, and training the team to deliver exceptional customer service. Candidates need at least 5 years of retail leadership experience, preferably in luxury fashion. The position offers competitive pay, comprehensive benefits, and opportunities for career progression within an inclusive environment.

Qualifications

• 5+ years of experience in retail leadership.
• Experience in luxury fashion or retail environments.
• Strong skills in relationship building and customer service.

Responsibilities

• Drive sales and assist with boutique operations.
• Oversee inventory management and stock processes.
• Train and lead the team to deliver exceptional customer service.
• Prepare comprehensive performance reports.
• Manage staff performance and operational procedures.

Skills

Retail leadership experience

Luxury Fashion/Retail industry experience

Strategic problem-solving

Strong interpersonal skills

Exceptional customer service

Talent development

Communication skills

Job description

A luxury fashion retailer in Greater London is seeking an experienced Retail Leader. This role involves driving sales, overseeing inventory management, and training the team to deliver exceptional customer service. Candidates need at least 5 years of retail leadership experience, preferably in luxury fashion. The position offers competitive pay, comprehensive benefits, and opportunities for career progression within an inclusive environment.