Luxury Retail Sales Manager — Lead & Elevate Team

Reiss Limited; Greater London; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Seasonal business wear allowance

Generous employee discount

Bonus and commission structures

Workplace pension contributions

Health & wellbeing services

Medicash health support plan

Fitness discounts

Cycle to work programme

Enhanced parental pay

25 days annual leave

Employee referral scheme

Career development opportunities

Job summary

Reiss Limited is seeking a Sales Manager to join our dynamic Retail team in London Bridge. In this pivotal role, you will support the management team ensuring a motivated workforce that meets and exceeds our customer's expectations.

The ideal candidate has a strong background in customer service within a premium or luxury environment and excels at supervising teams. We offer substantial employee benefits including discounts, bonuses, and career development opportunities.

Qualifications

• Previous experience of supervising a team.
• Strong background in a customer facing role ideally within a premium or luxury environment.
• Ability to guide and coach others.
• Flexibility and ability to adapt to changing priorities.
• Ability to work in a fast-paced retail environment.
• Excellent communication and interpersonal skills.
• Excellent organizational and decision-making skills.
• Excels under pressure.

Responsibilities

• Delivering a premium, genuine and tailored customer service experience.
• Act as a role model; inspiring and guiding your team.
• Drive sales by monitoring the team's KPIs.
• Work with the store leadership team on business clarity.
• Provide in-depth knowledge of brand and products.
• Engage and support store operations.
• Deliver team briefs and contribute to team meetings.
• Support store management with team development.

Skills

Supervising a team

Customer service

Coaching others

Adaptability

Communication skills

Organizational skills

Decision-making skills

Working under pressure

Job description

Reiss Limited is seeking a Sales Manager to join our dynamic Retail team in London Bridge. In this pivotal role, you will support the management team ensuring a motivated workforce that meets and exceeds our customer's expectations.

The ideal candidate has a strong background in customer service within a premium or luxury environment and excels at supervising teams. We offer substantial employee benefits including discounts, bonuses, and career development opportunities.