Luxury Retail Sales Manager — Lead & Elevate Team

Reiss Limited; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Seasonal business wear allowance

Employee discount up to 75%

Bonus and commission structures

Workplace pension contributions

Health and wellbeing services

Medicash health support plan

Fitness discounts

Enhanced parental pay

25 days annual leave

Employee referral scheme

Career development opportunities

Job summary

Join Reiss Limited in London Liverpool Street as a Sales Manager, supporting the management team while motivating your team to exceed targets in a premium retail environment. Your role involves delivering outstanding customer service, inspiring your team, and driving sales through performance monitoring and effective communication.

Reiss offers a culture of curiosity and creativity, fostering growth and development within the retail team.

Qualifications

• Previous experience of supervising a team.
• Strong background in a customer-facing role ideally within a premium or luxury environment.
• Ability to guide and coach others.
• Flexibility and ability to adapt to changing priorities.
• Ability to work in a fast-paced retail environment.
• Excellent communication and interpersonal skills.
• Excellent organizational and decision-making skills.
• Excels under pressure.

Responsibilities

• Delivering a premium customer service experience.
• Inspiring and guiding your team with dedication.
• Drive sales by monitoring team KPIs.
• Ensure clarity of business plan throughout the team.
• Provide in-depth brand and product knowledge.
• Engage in store operations.
• Deliver team briefs and contribute to team meetings.
• Assist with team development.

Skills

Team supervision

Customer service

Coaching

Adaptability

Communication

Organizational skills

Decision-making

Work under pressure

Job description

Join Reiss Limited in London Liverpool Street as a Sales Manager, supporting the management team while motivating your team to exceed targets in a premium retail environment. Your role involves delivering outstanding customer service, inspiring your team, and driving sales through performance monitoring and effective communication.

Reiss offers a culture of curiosity and creativity, fostering growth and development within the retail team.