Luxury Retail Sales Manager - Lead & Elevate Service

REISS; Greater London; In loco; GBP 34.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Seasonal business wear allowance

Generous employee discount up to 75%

Rewarding bonus and commission

Workplace pension

Health & wellbeing services

Medicash health plan

Fitness discounts & cycle to work

Enhanced parental pay

25 days annual leave

Employee referral scheme

Career development opportunities

Descrizione del lavoro

Reiss is seeking a Sales Manager for our Westfield White City store. You will support the management team to motivate staff to hit targets while maintaining a safe, efficient store environment.

Join a premium fashion house that values ambition, accountability and exceptional customer service. You will drive sales, coach teammates and ensure the store upholds our brand standards in a fast-paced retail setting.

Competenze

• Experience supervising a team.
• Background in customer-facing role in premium/luxury.
• Ability to guide and coach others.
• Adaptable to changing priorities.
• Able to work in a fast-paced retail environment.
• Excellent communication and interpersonal skills.
• Excellent organisational and decision-making skills.
• Handles pressure well.

Mansioni

• Deliver premium, genuine and tailored customer service that exceeds expectations.
• Act as a role model, inspiring and guiding your team with dedication and warmth.
• Drive sales by monitoring KPIs and leading by example with exceptional service.
• Work with store leadership to cascade the business plan.
• Provide in-depth knowledge of our brand and products to customers and your team.
• Engage in duties that support store operations.
• Lead team briefs and contribute to team meetings.
• Support store management in developing the team.

Conoscenze

Team supervision

Premium customer service

Coach others

Flexibility

Retail fast-paced

Communication skills

Organisational skills

Pressure handling

Descrizione del lavoro

Reiss is seeking a Sales Manager for our Westfield White City store. You will support the management team to motivate staff to hit targets while maintaining a safe, efficient store environment.

Join a premium fashion house that values ambition, accountability and exceptional customer service. You will drive sales, coach teammates and ensure the store upholds our brand standards in a fast-paced retail setting.