Luxury Retail Sales Manager: Lead a High-Performing Team

Reiss Limited; Reading; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Business wear allowance

Employee discount up to 75%

Sales and service bonus scheme

Refer a friend bonus scheme

Long Service bonus scheme

Contributory pension scheme

Structured training and development  p

Employee Assistance Programmes: Retail

25 days of holiday

And many more

Job summary

Reiss Limited in Reading is seeking a Sales Manager to join our premium retail team. Reporting to the Assistant Store Manager and Store Manager, you will motivate the team, coach colleagues, and ensure targets are met while maintaining a safe, engaging store environment.

You will deliver outstanding customer service, drive sales through KPI focus, and collaborate with leadership to cascade the business plan.

Qualifications

• Previous experience of supervising a team.
• Strong background in a customer facing role ideally within a premium or luxury environment
• Ability to guide and coach others
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Excellent communication and interpersonal skills
• Excellent organisational and decision-making skills
• Excels under pressure

Responsibilities

• Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
• You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
• Drive sales by monitoring the team’s KPIs and leading by example with exceptional service
• Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
• Providing an in depth knowledge of our brand and our products to our customers and your team
• Actively engage and undertake duties that supports the store operations
• Delivering team briefs and contribute to team meetings
• Supporting the store management in assisting with team development

Skills

Team supervision

Customer service

Leadership

Communication skills

Organisational skills

Job description

Reiss Limited in Reading is seeking a Sales Manager to join our premium retail team. Reporting to the Assistant Store Manager and Store Manager, you will motivate the team, coach colleagues, and ensure targets are met while maintaining a safe, engaging store environment.

You will deliver outstanding customer service, drive sales through KPI focus, and collaborate with leadership to cascade the business plan.