Luxury Retail Sales Manager

Reiss Limited; Greater London; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Wear allowance

Employee discount

Bonus & commission

Pension

Health & wellbeing

Medicash plan

Fitness discounts

Parental pay

Annual leave

Referral scheme

Career development

Job summary

Join our dynamic Retail team in London 02 as a Sales Manager. In this pivotal role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.

You’ll deliver a premium, genuine customer service and act as a role model, inspiring your team with dedication and warmth. Drive sales by monitoring KPIs and leading by example with exceptional service.

Qualifications

• Experience supervising a team.
• Strong background in a customer facing role ideally within a premium or luxury environment.
• Ability to guide and coach others.
• Flexibility and ability to adapt to changing priorities.
• Ability to work in a fast-paced retail environment.
• Excellent communication and interpersonal skills.
• Excellent organiser and decision-making skills.
• Excels under pressure.

Responsibilities

• Deliver a premium, genuine and tailored customer service experience which exceeds our customers’ expectations.
• You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth.
• Drive sales by monitoring the team’s KPIs and leading by example with exceptional service.
• Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team.
• Providing an in depth knowledge of our brand and our products to our customers and your team.
• Actively engage and undertake duties that supports the store operations.
• Delivering team briefs and contribute to team meetings.
• Supporting the store management in assisting with team development.

Skills

Supervising a team

Customer facing

Coach others

Flexibility

Fast-paced retail

Communication

Organisational skills

Under pressure

Job description

Join our dynamic Retail team in London 02 as a Sales Manager. In this pivotal role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.

You’ll deliver a premium, genuine customer service and act as a role model, inspiring your team with dedication and warmth. Drive sales by monitoring KPIs and leading by example with exceptional service.