Luxury Retail Sales Consultant — Storytelling & Service

Swarovski; Preston; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus scheme

60% staff discount on RRP

30% off Swarovski Created Diamonds

Enhanced holiday entitlement

Volunteer day

Staff Referral Bonus – up to £250

Annual Awards

Season Ticket Loan

Benefits platform access

Career development opportunities

Job summary

Swarovski is seeking a Sales Consultant to join our retail team and deliver exceptional service, creating memorable brand experiences for customers.

You’ll inspire with product knowledge, drive sales, and collaborate with teammates to maintain an inviting store atmosphere. A passion for fashion, luxury, and lifestyle brands, plus a multicultural retail background, will help you thrive.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Excellent customer service skills with a winning personality.
• Multicultural retail experience preferred.
• Digitally savvy and comfortable using retail tech.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Job description

Swarovski is seeking a Sales Consultant to join our retail team and deliver exceptional service, creating memorable brand experiences for customers.

You’ll inspire with product knowledge, drive sales, and collaborate with teammates to maintain an inviting store atmosphere. A passion for fashion, luxury, and lifestyle brands, plus a multicultural retail background, will help you thrive.