Luxury Retail Sales Associate — Elevate Client Experience

FashionUnited Group; Greater London; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Sample sale access

Executive coaching

Job summary

Tory Burch in London is seeking a passionate Retail Team member to deliver a transformational client experience and drive sales within a luxury environment. You will build lasting customer relationships using product knowledge and the Tory Burch lifestyle philosophy, while following sales and operational policies.

Join a team that values inclusivity, competitive compensation, employee discounts, and opportunities for professional growth.

Qualifications

• Two to four years of experience in a high volume, customer-driven retail environment.
• Strong interest in the culture and products of Tory Burch.
• Strong customer relations experience, along with verbal and written communication skills.
• Must have open availability for a flexible work schedule that meets the needs of the business.
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time.

Responsibilities

• The typical day is… atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained.
• The Retail Team is a dynamic group of professionals, connecting our brand to customers through people management, building a world class talent pool, and driving business initiatives and results.

Skills

Customer service

Communication

Job description

Tory Burch in London is seeking a passionate Retail Team member to deliver a transformational client experience and drive sales within a luxury environment. You will build lasting customer relationships using product knowledge and the Tory Burch lifestyle philosophy, while following sales and operational policies.

Join a team that values inclusivity, competitive compensation, employee discounts, and opportunities for professional growth.