Luxury Retail Sales Associate - Commissions & Discounts

FRAME; Greater London; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Commissions on Sales

Employee discounts including partner品牌

International team environment

Job summary

FRAME is seeking an in-store Sales Associate in Greater London. You will be the face of the brand, delivering exceptional customer service while helping clients find and style FRAME pieces. The role supports sales targets, brand representation, and a smooth shopping experience.

Requirement includes 2+ years in luxury retail, strong English, and flexibility for weekends. Commissions and employee discounts are offered, with opportunities to work alongside an international team in a dynamic

Qualifications

• 2+ retail or sales experience in a high-end environment.
• A passion for fashion and knowledge of current trends.
• Strong interpersonal and communication skills.
• Ability to multitask and thrive in a fast-paced environment.
• Strong teamwork and collaboration skills.
• Flexibility to work weekends, holidays, and varying shifts.
• Experience with POS systems or retail software is an advantage.
• Familiarity with retail KPIs and sales performance metrics.
• Working proficiency in English is required.
• Additional language skills are appreciated.
• Work authorization for the UK.

Responsibilities

• Provide exceptional customer service by understanding and addressing client needs.
• Build and maintain long-term relationships with clients through personalized styling advice and follow-up.
• Meet or exceed individual and store sales targets.
• Upsell and cross-sell complementary products where appropriate.
• Contribute to store profitability by maximizing sales opportunities.
• Act as a brand ambassador, embodying FRAME's values and aesthetic.
• Maintain an in-depth knowledge of FRAME’s collections, materials, and fit.
• Ensure the sales floor is clean, organized, and visually appealing.
• Assist in receiving and processing shipments, and replenishing stock as needed.
• Work closely with your team to ensure a seamless shopping experience for clients.
• Participate in team meetings, product training sessions, and feedback discussions.

Skills

Customer service

Communication

Teamwork

Multitasking

English proficiency

Tools

POS systems

Retail software

Job description

FRAME is seeking an in-store Sales Associate in Greater London. You will be the face of the brand, delivering exceptional customer service while helping clients find and style FRAME pieces. The role supports sales targets, brand representation, and a smooth shopping experience.

Requirement includes 2+ years in luxury retail, strong English, and flexibility for weekends. Commissions and employee discounts are offered, with opportunities to work alongside an international team in a dynamic