Luxury Restaurant GM — Mayfair Omakase Experience Lead

The Chancery Rosewood; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

12 complimentary room nights across RO

Discounts on Food & Beverage

Flexible benefits app and monthly cash

Give days - paid volunteering day

Up to 16 weeks paid parental leave

Job summary

The Chancery Rosewood in Mayfair, London, seeks a Restaurant General Manager for Tobi Masa to own day-to-day operations, guest experience and team culture. You will report to the Director of Food & Beverage and lead a high-end dining team to deliver precision, warmth, and hospitality.

Ideal candidates bring significant leadership in luxury hotel or renowned Japanese dining settings, with strong business acumen and a passion for exceptional guest experiences.

Qualifications

• Experience leading luxury hotel or high-end dining operations.
• Strong people leadership and coaching skills.
• Proven ability to manage budgets, costs, labour and inventory.

Responsibilities

• Lead the day-to-day operation of Tobi Masa, ensuring exceptional service and a consistently high-quality guest experience.
• Take a visible leadership role during service, supporting the team and maintaining operational excellence.
• Build meaningful relationships with guests and create memorable dining experiences.
• Lead, coach and develop the front‑of‑house team, fostering a culture of excellence and collaboration.
• Manage recruitment, onboarding, performance and succession planning within the department.
• Drive commercial performance through effective management of labour, costs, revenue and profitability.

Job description

The Chancery Rosewood in Mayfair, London, seeks a Restaurant General Manager for Tobi Masa to own day-to-day operations, guest experience and team culture. You will report to the Director of Food & Beverage and lead a high-end dining team to deliver precision, warmth, and hospitality.

Ideal candidates bring significant leadership in luxury hotel or renowned Japanese dining settings, with strong business acumen and a passion for exceptional guest experiences.