Luxury Public Area Attendant — Elevate Guest Spaces

Soho House & Co; Chipping Norton; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Team meal on shift

Soho Friends membership

50% staff discount on food & drink

Staff room rates

Health cash plan

Dental plan

Birthday day off

Job summary

Soho House is seeking a Public Area Attendant to maintain the highest standards of cleanliness across lounges, lobbies, corridors, restrooms, and other public spaces in our club. You will ensure spaces reflect elegance and guest comfort while supporting events and daily operations.

You should have up to 2 years in busy venues, be reliable, friendly, and capable of working independently with a service-minded approach. Competitive benefits accompany the role.

Qualifications

• Previous experience in housekeeping, janitorial, or cleaning roles within hospitality or luxury environments.
• High attention to detail and strong time management skills.
• Ability to work independently and take initiative.
• Physically fit and able to perform repetitive cleaning tasks across large spaces.
• Good communication skills and a service-oriented mindset.

Responsibilities

• Clean and maintain all public areas of the club, including lobbies, lounges, hallways, lifts, restrooms, and entrances
• Regularly check and restock public area supplies such as hand soap, paper towels, toilet paper, tissues, and other amenities
• Ensure all furniture, fixtures, artwork, and surfaces are dusted, polished, and in top condition
• Respond promptly to spills, stains, or urgent cleaning needs, maintaining discretion at all times
• Follow established schedules and task lists while being flexible to dynamic operational needs
• Monitor lighting, air quality, and fragrance levels, ensuring ambiance and comfort in all areas
• Report any maintenance or repair needs to the Housekeeping Supervisor or Facilities team
• Support event setup or breakdown in public areas when required (e.g., moving furniture, cleaning after events)
• Maintain accurate cleaning records and follow health & safety and COSHH guidelines
• Offer polite, professional responses to member or guest enquiries, escalating to relevant departments when needed

Skills

Housekeeping

Attention to detail

Time management

Communication

Initiative

Job description

Soho House is seeking a Public Area Attendant to maintain the highest standards of cleanliness across lounges, lobbies, corridors, restrooms, and other public spaces in our club. You will ensure spaces reflect elegance and guest comfort while supporting events and daily operations.

You should have up to 2 years in busy venues, be reliable, friendly, and capable of working independently with a service-minded approach. Competitive benefits accompany the role.