Luxury Pub Manager: Lead Guest Experience

Artfarm; Braemar; Remote; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Tips and service charge circa £4,000 p

30 days annual holiday

Complimentary annual guest experience

Free meals on shift

Artfarm-wide discounts

Life Assurance

Health benefits

Employee Assistance Programme

Career development opportunities

Job summary

The Fife Arms, part of Artfarm, seeks an experienced Pub Manager to lead The Flying Stag in Braemar. You will drive front-of-house excellence, guest experiences, and team development within a luxury hospitality setting.

As a visible leader, you will uphold health and safety standards, train staff, and collaborate with kitchen and hotel teams to ensure a seamless guest journey in a fast-paced, world-class destination.

Qualifications

• Previous management experience within a quality hospitality environment.
• Strong leadership, organisational, and communication skills.
• Experience training, coaching, and developing teams.
• Proactive and solutions-focused approach.
• A thorough understanding of Health & Safety and COSHH regulations.
• Ability to remain calm and effective under pressure.
• A genuine passion for hospitality and delivering exceptional guest experiences.

Responsibilities

• Lead, motivate, and develop the Flying Stag front-of-house team.
• Deliver exceptional service standards and memorable guest experiences.
• Support the recruitment, training, coaching, and mentoring of team members.
• Drive operational excellence and ensure the smooth running of daily service.
• Maintain high standards of presentation, cleanliness, and compliance throughout the venue.
• Foster a positive and collaborative team culture.
• Work closely with kitchen and hotel teams to deliver a seamless guest journey.
• Ensure compliance with all Health & Safety, food safety, and COSHH requirements.

Skills

Leadership

Organisational skills

Communication

Team development

Problem solving

Health & Safety COSHH knowledge

Job description

The Fife Arms, part of Artfarm, seeks an experienced Pub Manager to lead The Flying Stag in Braemar. You will drive front-of-house excellence, guest experiences, and team development within a luxury hospitality setting.

As a visible leader, you will uphold health and safety standards, train staff, and collaborate with kitchen and hotel teams to ensure a seamless guest journey in a fast-paced, world-class destination.