Luxury Property Operations Manager

Cobalt Recruitment; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Cobalt Recruitment is seeking an Operations Manager/Associate to support a growing luxury residential property portfolio and broader business operations. The role focuses on high-end assets in London with occasional travel to Greece, demanding meticulous facilities oversight and exceptional resident service.

You will coordinate maintenance, manage contractors and suppliers, and maintain robust documentation while supporting a growing family office.

Qualifications

• Experience in family office or Super Prime property environments.
• Knowledge of facilities and property management across residential and commercial assets.
• Experience managing third-party contractors, contracts, schedules of work, quotations, budgets and negotiations.
• Excellent time management with ability to handle multiple priorities.
• Customer-focused approach in luxury environments.

Responsibilities

• Provide operational support across the portfolio, focusing on high-end residential and commercial properties.
• Coordinate maintenance, inspections and preventative maintenance with contractors and service providers.
• Respond to resident and tenant requests with high service levels.
• Manage vendor relationships and service contracts across the portfolio.
• Attend site visits and track follow-up actions and outstanding items.
• Maintain accurate records of maintenance schedules, contractor details and invoices.
• Prepare documents, presentations and reports for internal use and senior review.
• Travel to Greece when required to support international operations.

Skills

Facilities management

Contractor management

Budget management

Vendor relationships

Time management

Communication

Travel flexibility

Smart home systems

Tools

Smart home systems

Job description

Cobalt Recruitment is seeking an Operations Manager/Associate to support a growing luxury residential property portfolio and broader business operations. The role focuses on high-end assets in London with occasional travel to Greece, demanding meticulous facilities oversight and exceptional resident service.

You will coordinate maintenance, manage contractors and suppliers, and maintain robust documentation while supporting a growing family office.