Luxury Optical Retail Associate – Frames & Service

Vision Express; Watford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Discounts for family and friends

Free eye tests

Training in optical knowledge

OneSight Foundation involvement

Job summary

David Clulow Opticians in Watford is looking for an Optical Assistant to deliver a premium customer experience, helping customers choose designer frames and lenses with expert guidance.

You will assist with fittings, learn optical processes, and maintain high standards in a refined retail setting. No optical experience is required, and full training is offered to develop luxury service and eyewear knowledge.

Qualifications

• No optical experience required.
• A confident, warm communicator who enjoys helping customers.
• A calm, professional approach with great attention to detail.
• A genuine interest in fashion, luxury eyewear and customer service.

Responsibilities

• Deliver an exceptional customer experience – welcome customers, understand their needs and guide them through our carefully curated selection of designer frames and lenses.
• Support fittings and adjustments – learn how to fit, adjust and care for luxury eyewear, ensuring every customer leaves perfectly satisfied.
• Assist in high-quality eye care – support pre-screening and optical processes using advanced testing technologies.
• Maintain impeccable standards – support daily store operations, visual standards and administration in a refined retail environment.

Job description

David Clulow Opticians in Watford is looking for an Optical Assistant to deliver a premium customer experience, helping customers choose designer frames and lenses with expert guidance.

You will assist with fittings, learn optical processes, and maintain high standards in a refined retail setting. No optical experience is required, and full training is offered to develop luxury service and eyewear knowledge.