Luxury Menswear Sales Associate

Favourbrook; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in luxury menswear is seeking an enthusiastic individual to join their team in a vibrant London location. This exciting role focuses on delivering exceptional customer service, driving sales, and providing operational support. As a key member of the team, you will engage with clients, helping them navigate the world of bespoke menswear with flair and expertise. The ideal candidate will possess a passion for fashion and a knack for building relationships, ensuring every customer leaves with a unique and memorable experience. If you thrive in a dynamic retail environment and have a background in luxury clothing, this opportunity is perfect for you.

Qualifications

• Previous luxury clothing retail experience is essential.
• Strong communication skills and attention to detail are required.

Responsibilities

• Drive sales and manage shop floor demands effectively.
• Provide exceptional customer service and maintain a clean environment.

Skills

Customer Service

Sales Management

Communication Skills

Attention to Detail

Education

Luxury Clothing Retail Experience

Job description

We are looking for someone enthusiastic and personable to join our Favourbrook menswear team in Pall Mall & Piccadilly Arcade, SW1. You will need to enjoy dressing clients and be good at establishing relationships in order to deliver superb customer service.

Your core responsibilities will be as follows:

• Drive sales and manage sales demands of the shop floor in Pall Mall, SW1.
• Provide operational support.

Your duties are as follows:

• Exceed expectations in customer service management, providing a unique and special experience for new and returning customers. Our customers come to us for specialist knowledge and flair in putting an outfit together.
• Understand the product and product mix intricately, paying close attention to detail on fit, construction and technical specifications. Show ability in translating your understanding of these things and communicating them appropriately on the shop floor to customers, other staff and the tailors. You will be trained how to take measurements for made-to-measure orders and pin alterations.
• Show excellent written and verbal communication with staff, customers and suppliers; making sure staff/customer/shop order, issues and enquiries are dealt with efficiently and fed back through the necessary channels.
• Maintain a clean and safe shopping and working environment, adhering to housekeeping standards at all times and monitor building maintenance, communicating appropriately and taking action where necessary.

Hours are Monday to Saturday 9.45am - 6pm, 5 days a week.

Salary depending on experience. Previous luxury clothing retail experience essential.

If interested, please email your CV and covering letter to [e-mail]

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Retail Apparel and Fashion