Luxury Kidswear Lead & VIP Client Concierge

CVUK Group; Greater London; Presencial; GBP 30.000 - 42.000; Jornada completa

Descripción de la vacante

CVUK Group is seeking a Senior Sales Associate / Junior Assistant Store Manager for a luxury childrenswear boutique in Central London. You will support daily operations, stock management, CRM and VIP client relationships while ensuring an exceptional customer experience.

In this role you will act as second-in-command in the Store Manager's absence and help drive clienteling, events and private shopping experiences, delivering outstanding service to VIP and returning customers.

Formación

• Experience in luxury or premium retail.
• Previous supervisory or senior sales experience.
• Strong CRM and clienteling skills.
• Excellent client service and relationship building.

Responsabilidades

• Support Store Manager with daily operations and team coordination.
• Oversee stock management, deliveries, replenishment and inventory accuracy.
• Manage CRM and drive personalised client outreach via WhatsApp, email and phone.
• Build lasting relationships with VIP clients and returning customers.
• Support private shopping appointments, events and client experiences.
• Deliver exceptional service and encourage clientelling across the team.
• Act as second-in-command in the Store Manager's absence.

Conocimientos

Clienteling

Retail sales

VIP client relations

Stock management

Herramientas

CRM software

WhatsApp

Descripción del empleo

CVUK Group is seeking a Senior Sales Associate / Junior Assistant Store Manager for a luxury childrenswear boutique in Central London. You will support daily operations, stock management, CRM and VIP client relationships while ensuring an exceptional customer experience.

In this role you will act as second-in-command in the Store Manager's absence and help drive clienteling, events and private shopping experiences, delivering outstanding service to VIP and returning customers.