Luxury In-Room Dining Concierge

Rosewood Hotel Group; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

12 complimentary room nights

Discounts on Food & Beverage

Flexible benefits app

Paid volunteering day

Up to 16 weeks paid parental leave

Birthday leave

Life insurance

Enhanced sick pay policy

Job summary

Rosewood Hotel Group is seeking a dedicated individual to manage in-room dining at The Chancery Rosewood in Mayfair. The role requires extraordinary attention to detail and the ability to provide personalised service, ensuring guest preferences are met proactively.

You will be responsible for coordinating dining orders, communicating effectively with kitchen staff, and enhancing the guest experience through confident menu recommendations. The position offers an array of benefits including discounted stays and developmental opportunities.

Qualifications

• Ability to build rapport with guests and provide personalised service.
• Passion for in-room dining and maintaining high standards of care.
• Effective communication skills to guide guests through menu options.

Responsibilities

• Manage in-room dining orders with accuracy and care.
• Coordinate with kitchen and service teams for seamless order execution.
• Maintain records of guest preferences for future interactions.

Skills

Exceptional service

Attention to detail

Communication skills

Multitasking

Job description

Rosewood Hotel Group is seeking a dedicated individual to manage in-room dining at The Chancery Rosewood in Mayfair. The role requires extraordinary attention to detail and the ability to provide personalised service, ensuring guest preferences are met proactively.

You will be responsible for coordinating dining orders, communicating effectively with kitchen staff, and enhancing the guest experience through confident menu recommendations. The position offers an array of benefits including discounted stays and developmental opportunities.