Luxury Hotel Receptionist — Guest Experience Concierge

Maybourne Hotel Group; Greater London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Staff dining access

Wellbeing initiatives

Birthday benefit

Cycle to Work

Job summary

The Connaught, part of Maybourne Hotel Group, is seeking a talented full-time Receptionist for its Front Office team in Mayfair. You will be the first welcome and the last lasting impression for guests in an iconic 5-Star environment.

Passionate about luxury hospitality, you will excel in communication, maintain a calm, composed presence, and work well with colleagues to deliver exceptional service across the hotel’s front desk and related areas.

Qualifications

• Previous experience in luxury hospitality.
• Excellent communication and telephone skills.
• Calm, composed presence with attention to detail.

Responsibilities

• Greet guests and provide a warm welcome as the first and lasting impression.
• Coordinate with other departments and manage guest requests with efficiency.
• Maintain high standards of front desk administration and service.

Skills

Luxury hospitality

Communication skills

Telephone manner

Team player

Attention to detail

Job description

The Connaught, part of Maybourne Hotel Group, is seeking a talented full-time Receptionist for its Front Office team in Mayfair. You will be the first welcome and the last lasting impression for guests in an iconic 5-Star environment.

Passionate about luxury hospitality, you will excel in communication, maintain a calm, composed presence, and work well with colleagues to deliver exceptional service across the hotel’s front desk and related areas.