Luxury Hotel Receptionist — Flexible Hours & Benefits

Hand Picked Hotels Ltd; Cobham; Hybrid; GBP 1,534,000 - 2,185,000; Full time

Benefits offered by this job

Service charge

Colleague benefits

28 days holiday

Job summary

Hand Picked Hotels is seeking an enthusiastic Receptionist at Woodlands Park Hotel in Cobham, Surrey. The role offers a full-time permanent contract, 40 hours per week, 5 days out of 7, with a competitive hourly rate starting at £13.50 plus service charge and benefits.

You'll join a team in a country-house retreat, delivering personalised guest experiences, with opportunities to develop in front-office, events, and dining.

Qualifications

• Proactive and enthusiastic candidate with a welcoming, friendly nature.
• Passion for delivering exceptional, personalised service.
• Previous Front Office/Receptionist experience in luxury hotels.
• Proficient computer skills; Opera experience desirable.

Responsibilities

• Create unforgettable moments and make guests feel cared for from arrival.
• Craft personalised experiences that make guests feel at home and valued.
• Work with the Front Office team to deliver consistent, standout service.
• Full-time role: 40 hours/week, 5 days out of 7 including weekends; flexible hours where possible.

Skills

Receptionist

Front desk

Customer service

Opera experience

Tools

Opera PMS

MS Office

Job description

Hand Picked Hotels is seeking an enthusiastic Receptionist at Woodlands Park Hotel in Cobham, Surrey. The role offers a full-time permanent contract, 40 hours per week, 5 days out of 7, with a competitive hourly rate starting at £13.50 plus service charge and benefits.

You'll join a team in a country-house retreat, delivering personalised guest experiences, with opportunities to develop in front-office, events, and dining.