Front Desk Maestro — Craft Exceptional Guest Moments

Hand Picked Hotels; Cobham; On-site; GBP 33,162,000 - 44,485,000; Full time

Benefits offered by this job

Share of service charge

28 days holiday

Uniform and meals on shift

Onsite parking

Employee wellbeing support

Company pension

Discount platform

Discounted stays

Introduction bonus

Colleague of the Month

Team gatherings

Job summary

Hand Picked Hotels is seeking a Receptionist for Woodlands Park Hotel in Cobham. You will welcome guests, manage check-ins/outs, and deliver warm, personalised service in a luxury environment.

The role is full-time, 40 hours per week, five days out of seven, with service charge and benefits. Prior front desk experience in a four- or five-star hotel and strong computer skills are required.

Qualifications

• Experience in front office as a receptionist in a luxury hotel.
• Proficient with hotel reservation systems and MS Office; Opera experience is desirable.

Responsibilities

• Create unforgettable moments for guests from arrival and ensure they feel truly cared for.
• Craft personalised experiences that make guests feel at home and valued.
• Collaborate with the Front Office team to deliver consistent, standout service.

Skills

Front desk experience

Receptionist

Opera (desirable)

MS Office

Tools

Opera PMS

Job description

Hand Picked Hotels is seeking a Receptionist for Woodlands Park Hotel in Cobham. You will welcome guests, manage check-ins/outs, and deliver warm, personalised service in a luxury environment.

The role is full-time, 40 hours per week, five days out of seven, with service charge and benefits. Prior front desk experience in a four- or five-star hotel and strong computer skills are required.