Luxury Hotel Housekeeping Supervisor

Woolley Grange Hotel Limited; Bradford-on-Avon; Presencial; GBP 17 000 - 21 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Training and development

Birthday holiday

EarlyPay

Cycle to work

Health and wellbeing service

Life Assurance

Enhanced parental packages

Volunteer day

Discount hub

Hotel stay discounts

Resumo da oferta

Woolley Grange Hotel in Wiltshire is hiring a Housekeeping Supervisor to assist the Head Housekeeper in delivering the highest standards of guest rooms and public areas. This permanent, 30-hour-per-week role includes weekend work, a generous service charge, and a comprehensive benefits package designed to support your professional growth within Luxury Family Hotels.

You will lead a team, ensure training, coordinate with other departments, and maintain safety and quality standards to exceed guest

Qualificações

• Previous supervisory experience in housekeeping, preferably luxury 4- or 5-star.
• Strong leadership and communication skills to motivate a team.
• Knowledge of housekeeping procedures and health and safety regulations.
• Experience in managing rotas, payroll, and stock control.
• Customer-focused mindset and commitment to exceptional service.
• Excellent attention to detail and organisational abilities in a physical role.

Responsabilidades

• Assist the Head Housekeeper in managing and supervising the housekeeping team.
• Oversee cleaning and maintenance of guest rooms, public areas and back-of-house spaces.
• Train and mentor housekeeping staff with best practices and safety.
• Coordinate with front of house and maintenance to fulfil guest requests.
• Conduct regular inspections for quality control and safety compliance.
• Assist in ordering supplies and maintaining stock levels.
• Handle guest enquiries and complaints professionally and promptly.

Conhecimentos

Supervisory experience

Leadership

Customer service

Time management

Flexibility

Communication

Descrição da oferta de emprego

Woolley Grange Hotel in Wiltshire is hiring a Housekeeping Supervisor to assist the Head Housekeeper in delivering the highest standards of guest rooms and public areas. This permanent, 30-hour-per-week role includes weekend work, a generous service charge, and a comprehensive benefits package designed to support your professional growth within Luxury Family Hotels.

You will lead a team, ensure training, coordinate with other departments, and maintain safety and quality standards to exceed guest