Luxury Hotel Floor Supervisor — Lead & Learn

The Dorchester; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Complimentary stays

Employee discounts

Pension scheme

Seasonal ticket loan

Financial advice

Eye care vouchers

Apprenticeships

Social events

Referral bonus £1000

Well-being support

Job summary

The Dorchester Hotel in London is seeking a Floor Housekeeper to uphold the highest standards of cleanliness and guest service. You will lead and coach the housekeeping team, ensuring every guest experiences exceptional service across all touchpoints.

Join a renowned luxury property with award-winning training and development, offering a comprehensive benefits program and opportunities to grow within the Dorchester Collection.

Qualifications

• Experience in Housekeeping within a hotel environment.
• Ability to lead and coach a team to meet standards.
• Strong eye for detail and high service quality.
• Effective time management to operate across shifts.
• Friendly, respectful customer service skills.
• Energy to perform physical tasks and assist the team.

Responsibilities

• Oversee housekeeping team, communicate guest needs clearly, and ensure top quality service.
• Handle special requests and collaborate with the Housekeeping Supervisor on complex tasks.

Skills

Housekeeping experience

Team leadership

Attention to detail

Time management

Customer service

Energetic

Job description

The Dorchester Hotel in London is seeking a Floor Housekeeper to uphold the highest standards of cleanliness and guest service. You will lead and coach the housekeeping team, ensuring every guest experiences exceptional service across all touchpoints.

Join a renowned luxury property with award-winning training and development, offering a comprehensive benefits program and opportunities to grow within the Dorchester Collection.