Luxury Floor Housekeeper | Guest Experience Lead

COMO Metropolitan London; Greater London; Presencial; GBP 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Worldwide discounts

Complimentary nights

Discounted dining

Service charge

Sick pay

Paid holidays

Refer a friend

Career development

Wellness activities

Employee assistance

Descripción de la vacante

Como Metropolitan London is seeking a Floor Housekeeper dedicated to excellence. You will oversee daily housekeeping operations on your floors, ensuring guest rooms and public areas meet luxury standards and supporting the team to deliver memorable guest experiences.

The role requires attention to detail, strong organisational skills, and a collaborative approach to maintain COMO's high service levels across busy floors in Mayfair. Prior hotel housekeeping experience is preferred.

Formación

• Previous hotel housekeeping experience required.
• Strong attention to detail and high cleanliness standards.
• Excellent organisational and communication skills.
• Ability to work in a fast-paced environment.
• Positive team player with guest service focus.

Responsabilidades

• Supervise the housekeeping team and ensure procedures are followed.
• Maintain high cleanliness across rooms and public areas.
• Prepare daily worksheets and allocate tasks.
• Inspect guest rooms to COMO standards.
• Conduct regular quality checks and improve processes.
• Manage keys, records, and handovers.
• Liaise with other departments to meet guest requests.
• Support deep cleaning and stock control.

Conocimientos

Attention to detail

Organisational skills

Communication skills

Team player

Descripción del empleo

Como Metropolitan London is seeking a Floor Housekeeper dedicated to excellence. You will oversee daily housekeeping operations on your floors, ensuring guest rooms and public areas meet luxury standards and supporting the team to deliver memorable guest experiences.

The role requires attention to detail, strong organisational skills, and a collaborative approach to maintain COMO's high service levels across busy floors in Mayfair. Prior hotel housekeeping experience is preferred.