Luxury Fashion Shop Manager – Lead Experience & Growth

Paul Smith; City of Westminster; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading independent design company in Mayfair seeks a Shop Manager to embody and demonstrate retail values, driving a high-end customer experience. The candidate will lead a team, implement strategies to exceed financial targets, and build strong relationships internally and externally. Responsibilities include defining CRM strategies and collaborating with merchandising. A passion for fashion and proven management experience in a retail environment are essential. Competitive salary and benefits offered.

Benefits

Competitive salary

Managers Bonus Scheme

Generous seasonal clothing allowance

60% discount on products

Access to sample sales

Wellbeing support

Private medical insurance

33 days annual leave plus option to buy/sell extra days

Qualifications

• High-level interest in the Paul Smith brand and fashion.
• Proven management experience in a retail environment.
• Excellent communication skills; able to build relationships.

Responsibilities

• Define and implement a CRM strategy with senior management.
• Develop strategic initiatives to exceed financial targets.
• Collaborate with buying and merchandising to optimize stock.

Skills

Leadership

Team motivation

Retail operations

Customer engagement

Visual merchandising

Job description

A leading independent design company in Mayfair seeks a Shop Manager to embody and demonstrate retail values, driving a high-end customer experience. The candidate will lead a team, implement strategies to exceed financial targets, and build strong relationships internally and externally. Responsibilities include defining CRM strategies and collaborating with merchandising. A passion for fashion and proven management experience in a retail environment are essential. Competitive salary and benefits offered.