Luxury Fashion Service & Sales Advisor

END CLOTHING; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

28 days holiday

Your birthday off

Staff discount

Healthcare cashback plan

Pension scheme

Employee assistance programme

Job summary

END. in Soho, London, is seeking a Store Service Advisor to deliver luxury fashion service and build lasting customer relationships. The role focuses on engaging customers, driving sales, and maintaining brand standards in a fast-paced store environment.

You’ll network with the customer base, support the team’s efforts to maximise sales, and demonstrate high-quality service while following company procedures and VM guidelines. Experience in customer-facing roles is essential.

Qualifications

• Experience in a customer facing role, ideally in luxury fashion.
• Sociable with the ability to engage with all customer types.
• Excellent written and verbal communication skills.

Responsibilities

• Network with END. customer base to develop new relationships and exceed sales targets.
• Support the store team to maximise sales and heighten company profile.
• Display exemplary service techniques as a standard of operation.
• Assist in other store processes and procedures as needed.
• Maintain product knowledge and merchandising standards, replenish stock per VM guidelines.
• Share product and industry knowledge with customers.
• Handle all financial transactions with accountability and accuracy.

Skills

Customer service

Communication skills

Sales mindset

Job description

END. in Soho, London, is seeking a Store Service Advisor to deliver luxury fashion service and build lasting customer relationships. The role focuses on engaging customers, driving sales, and maintaining brand standards in a fast-paced store environment.

You’ll network with the customer base, support the team’s efforts to maximise sales, and demonstrate high-quality service while following company procedures and VM guidelines. Experience in customer-facing roles is essential.