Luxury Fashion Sales Associate: Fast Growth & Perks

Flannels Group; Thurrock; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Staff discount across Frasers Group

Career progression

Training & development

Premium retail environment

Competitive pay

Job summary

Flannels is seeking a Sales Assistant to represent luxury fashion and deliver a personal, polished, and effortlessly premium shopping experience. You will greet customers, understand their needs, and style with intent while staying informed on collections and trends.

You'll handle transactions accurately, support visual presentation, and contribute to a high-standard store environment that reflects the Flannels brand. This role suits someone who loves fashion and thrives in a dynamic retail team.

Qualifications

• Confidence, energy and drive to deliver.
• Strong communication and people skills.
• Genuine passion for customer service.
• Team-first mindset in fast-paced retail.
• Reliability and flexibility to adapt to changing shifts.

Responsibilities

• Welcome every customer like they're walking into somewhere special, because they are.
• Ask the right questions, listen properly, and style with intent.
• Stay sharp on collections, brands, and trends so your recommendations land.
• Bring promotions, loyalty perks, and the little extras to life.
• Handle transactions with accuracy and confidence.
• Keep the shop floor looking flawless. Presentation is non-negotiable.
• Get the store trade-ready every morning through replenishment and prep.
• Spot the opportunity for an add-on or a smarter alternative, naturally.
• Deliver service that's consistent, considered, and unmistakably Flannels.
• Follow our policies and procedures. They're what keep the standard high.

Skills

Customer service

Communication

Teamwork

Reliability

Flexibility

Fashion interest

Job description

Flannels is seeking a Sales Assistant to represent luxury fashion and deliver a personal, polished, and effortlessly premium shopping experience. You will greet customers, understand their needs, and style with intent while staying informed on collections and trends.

You'll handle transactions accurately, support visual presentation, and contribute to a high-standard store environment that reflects the Flannels brand. This role suits someone who loves fashion and thrives in a dynamic retail team.