Luxury Fashion Retail Brand Ambassador

PVH Corp.; Bicester; On-site; GBP 18,000 - 24,000; Full time

Job summary

PVH Corp. is seeking a Sales Associate for its UK stores to deliver exceptional customer service and represent the TOMMY HILFIGER and CALVIN KLEIN brands. You will act as a brand ambassador on the shop floor, assist customers with product recommendations, and ensure high standards of store presentation.

Ideal candidates have a hospitality or retail background, are strong communicators, adaptable, and capable of building lasting customer relationships while driving store KPIs.

Qualifications

• Previous track record within hospitality or retail.
• Strong communication and interpersonal skills.
• Ability to adapt quickly to changing customer needs and brand standards.
• Confident in delivering excellent customer service and building rapport.

Responsibilities

• High levels of customer satisfaction through excellent service.
• First point of contact for authorizing discounts and resolving customer queries.
• Brand ambassador with in-depth product knowledge.
• Build and maintain professional relationships with customers.
• Outfit building for customers and making product recommendations.
• Assess customers’ needs and provide information on product features.
• Drive store KPIs and suggest improvements.
• Maintain shop and stock room presentation and organization.

Skills

Customer service

Communication

Retail background

Adaptability

Job description

PVH Corp. is seeking a Sales Associate for its UK stores to deliver exceptional customer service and represent the TOMMY HILFIGER and CALVIN KLEIN brands. You will act as a brand ambassador on the shop floor, assist customers with product recommendations, and ensure high standards of store presentation.

Ideal candidates have a hospitality or retail background, are strong communicators, adaptable, and capable of building lasting customer relationships while driving store KPIs.