Brand Ambassador & In-Store Experience Specialist

PVH; Highgate; On-site; GBP 20,000 - 26,000; Full time

Job summary

PVH in the United Kingdom seeks a Sales Associate to deliver outstanding customer service, advise on styling and product features, and drive sales on the shop floor. The role emphasizes brand presentation, accurate till operations, and building strong customer relationships to foster loyalty.

You'll work as part of a friendly team, maintaining store standards and supporting inventory and merchandising tasks while representing the Tommy Hilfiger brand with professionalism and enthusiasm.

Qualifications

• Experience delivering excellent customer service in retail or hospitality.
• Ability to communicate clearly and professionally with customers and colleagues.
• Knowledge of Tommy Hilfiger brand and PVH values is a plus.

Responsibilities

• Assist customers on the shop floor with product questions and styling advice.
• Process transactions accurately at the tills and handle returns gracefully.
• Maintain store presentation and stock room organization to brand standards.
• Build relationships with customers to encourage repeat visits and loyalty.
• Meet store KPIs and contribute to team objectives.

Skills

Customer service

Communication

Brand knowledge

Sales skills

Teamwork

Tools

POS system

Job description

PVH in the United Kingdom seeks a Sales Associate to deliver outstanding customer service, advise on styling and product features, and drive sales on the shop floor. The role emphasizes brand presentation, accurate till operations, and building strong customer relationships to foster loyalty.

You'll work as part of a friendly team, maintaining store standards and supporting inventory and merchandising tasks while representing the Tommy Hilfiger brand with professionalism and enthusiasm.