Luxury Fashion Advisor: Elevate Client Journeys

Chanel, Inc.; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension plan

Retail product discounts

Employee product discounts

Arts & Culture ticket discounts

Life Assurance

Cycle scheme

Job summary

CHANEL Walton Street is seeking a Fashion Advisor to deliver a superior luxury client experience in a premier London boutique. You will interpret fashion trends, guide clients with personalized service, and uphold CHANEL’s heritage while building lasting relationships.

The role emphasizes elegant storytelling, collaboration with the team, and meticulous attention to detail to maintain the brand’s standards of excellence.

Qualifications

• Ability to build authentic relationships through empathy and personalised service.
• Strong awareness of trends and deep appreciation for Chanel’s heritage and style.
• Confident, elegant storytelling and interpersonal skills to engage clients meaningfully.
• Collaborative attitude to foster a positive, high-performing boutique environment.
• Organized, efficient, and committed to delivering excellence in every task.

Responsibilities

• Create desire by navigating fashion trends and shaping luxury narratives.
• Connect with clients at all levels with strong interpersonal skills.
• Collaborate daily with colleagues to maintain a cohesive team.
• Deliver exceptional luxury service with attention to detail.

Skills

Interpersonal skills

Customer service

Fashion trend awareness

Storytelling

Job description

CHANEL Walton Street is seeking a Fashion Advisor to deliver a superior luxury client experience in a premier London boutique. You will interpret fashion trends, guide clients with personalized service, and uphold CHANEL’s heritage while building lasting relationships.

The role emphasizes elegant storytelling, collaboration with the team, and meticulous attention to detail to maintain the brand’s standards of excellence.