Luxury Fashion Advisor – Create Desirable Client Journeys

Chanel; Greater London; Sur place; GBP 26 000 - 34 000; Plein temps

Résumé du poste

CHANEL Heathrow Terminal 3 is seeking a Fashion Advisor to deliver the ultimate luxury client experience. In this role you will welcome clients, understand their preferences, and guide them through the brand's heritage and latest collections with engaging storytelling.

You will collaborate daily with boutique colleagues to maintain the highest standards of service, nurture loyalty, and contribute to a cohesive, premium shopping environment.

Qualifications

• Build authentic, lasting relationships with clients.
• Understand client preferences and guide them through Chanel heritage and collections.
• Provide personalized guidance based on individual style and needs.
• Collaborate with boutique colleagues to uphold luxury service standards.

Responsabilités

• Create desire by navigating fashion trends and luxury narratives.
• Connect with clients at all levels using strong interpersonal skills.
• Collaborate daily with colleagues to maintain a cohesive, premium shopping environment.
• Maintain an organized, detail-oriented approach to tasks and data.

Connaissances

Relationship building

Trend awareness

Storytelling

Client engagement

Team collaboration

Organizational skills

Outils

CRM systems

Description du poste

CHANEL Heathrow Terminal 3 is seeking a Fashion Advisor to deliver the ultimate luxury client experience. In this role you will welcome clients, understand their preferences, and guide them through the brand's heritage and latest collections with engaging storytelling.

You will collaborate daily with boutique colleagues to maintain the highest standards of service, nurture loyalty, and contribute to a cohesive, premium shopping environment.