Luxury Fashion Advisor — Client Experience & Trends

Chanel; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Private Medical Insurance

Online GP Appointments

Cycle to Work Scheme

Pension

Life Assurance

Retail Discounts

Employee Assistance Programme

Arts & Culture Discounts

Product Discounts

Service Awards

Job summary

CHANEL Harrods Ready to Wear is seeking a Fashion Advisor to deliver exceptional client experiences in a premier luxury environment. You will connect with clients, understand their style preferences, and guide them through personalised fashion journeys, while collaborating with colleagues to maintain CHANEL’s standards of service.

The role focuses on building lasting relationships, elevating client journeys through elegant storytelling, and contributing to a cohesive, high-performance boutique

Qualifications

• Experience in luxury fashion or client advisory is preferred.
• Excellent interpersonal and communication skills are essential.
• Ability to build authentic relationships and deliver personalised service.

Responsibilities

• Engage clients and understand their fashion preferences.
• Provide personalised style guidance to elevate the client journey.
• Collaborate with boutique colleagues to uphold luxury service standards.
• Contribute to a welcoming and engaging store atmosphere.

Skills

Relationship building

Trends awareness

Storytelling

Client service

Team collaboration

Attention to detail

Job description

CHANEL Harrods Ready to Wear is seeking a Fashion Advisor to deliver exceptional client experiences in a premier luxury environment. You will connect with clients, understand their style preferences, and guide them through personalised fashion journeys, while collaborating with colleagues to maintain CHANEL’s standards of service.

The role focuses on building lasting relationships, elevating client journeys through elegant storytelling, and contributing to a cohesive, high-performance boutique