Luxury Events Operations Lead: Weddings & Corporate

The Chancery Rosewood; Greater London; In loco; GBP 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Room nights

F&B discounts

Benefits app

Volunteer day

Parental leave

Birthday leave

Sick pay

Descrizione del lavoro

The Chancery Rosewood in Mayfair, London, seeks an Event Operations Manager to oversee weddings, corporate events, private celebrations and high-profile functions, reporting to the Director of Event Operations. You will lead end-to-end delivery with cross-department collaboration, ensuring pristine execution, personalised service, and adherence to Rosewood's luxury standards.

The role requires strong leadership, attention to detail and ability to manage budgets, guests and VIP hosts throughout

Mansioni

• Lead the end-to-end operational delivery of meetings, conferences, banquets, weddings, and special events, ensuring every detail is executed to the highest standard.
• Collaborate closely with Sales, Groups & Events, Food & Beverage, Culinary, and other operational departments to create seamless guest experiences.
• Oversee event setup, service, and breakdown, ensuring all event spaces are prepared impeccably and in line with brand standards.
• Act as the primary point of contact for event hosts and VIP guests during events, anticipating needs and providing personalised, discreet service.
• Conduct pre-event and pre-shift briefings, ensuring teams are fully aligned on event requirements, service expectations, and operational priorities.
• Lead and motivate event service teams, fostering a culture of excellence, accountability, and collaboration.
• Attend and contribute to Banquet Event Order (BEO) meetings, ensuring clear communication and flawless execution across departments.
• Support budgeting, forecasting, and cost control initiatives while maintaining exceptional service standards.
• Build and maintain strong relationships with suppliers, contractors, and key stakeholders to support successful event delivery.
• Continuously identify opportunities to enhance operational efficiency, guest satisfaction, and team performance.

Descrizione del lavoro

The Chancery Rosewood in Mayfair, London, seeks an Event Operations Manager to oversee weddings, corporate events, private celebrations and high-profile functions, reporting to the Director of Event Operations. You will lead end-to-end delivery with cross-department collaboration, ensuring pristine execution, personalised service, and adherence to Rosewood's luxury standards.

The role requires strong leadership, attention to detail and ability to manage budgets, guests and VIP hosts throughout