Luxury Destination Programs Coordinator

Fairmont Hotels And Resorts; Southampton; On-site; GBP 31,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Worldwide travel discounts

Complimentary upgrades and discounted/

Job summary

Fairmont Southampton invites experienced professionals to support destination management services for luxury group programs in Bermuda. You will help plan itineraries, coordinate transportation, manage supplier relationships and ensure guest experiences meet Fairmont's high service standards.

Join a team dedicated to delivering seamless experiences, with opportunities to develop in hospitality operations, events coordination, and destination management while supporting Discover Bermuda

Qualifications

• Diploma or Bachelor’s degree in Hospitality, Tourism, Event Management, Business or related field preferred.
• 1–2 years of experience in tourism, destination management, events, group travel or hospitality preferred.
• Excellent communication and guest service skills.
• Knowledge of Bermuda attractions and tourism landscape desirable.

Responsibilities

• Support planning and execution of group and incentive programs, including airport transfers, transportation, excursions, dine-arounds and customized experiences.
• Prepare itineraries, manifests, schedules, guest lists, transportation movements and other operational documentation.
• Coordinate airport arrivals and departures, meet-and-greet services, luggage requirements and guest transportation.
• Confirm suppliers, venues, guides, entertainment and activities, ensuring details and deadlines are accurate.
• Assist with contingency arrangements for weather, disruptions and changing program requirements.
• Provide onsite support during arrivals, departures, excursions and events, reflecting Fairmont's luxury standards.

Skills

Organisation

Communication

Customer service

Hotel reservation systems

Microsoft Office

Destination knowledge

Teamwork

Flexibility

Education

Diploma or Bachelor's degree in Hospitality, Tourism, Event Management, Business or related field

Tools

Hotel reservation systems

Job description

Fairmont Southampton invites experienced professionals to support destination management services for luxury group programs in Bermuda. You will help plan itineraries, coordinate transportation, manage supplier relationships and ensure guest experiences meet Fairmont's high service standards.

Join a team dedicated to delivering seamless experiences, with opportunities to develop in hospitality operations, events coordination, and destination management while supporting Discover Bermuda