Luxury Clinic Operations Coordinator

Luna Partners; Greater London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

27 days holiday

Training & development

Wellbeing & retail discounts

Pension scheme

Job summary

Luna Partners in London is seeking an Operations Coordinator to oversee the daily running of a luxury private healthcare clinic. You will manage bookings, payments and facilities, while coordinating with the Operations and Client Relations teams to maintain high standards of service.

The role requires polished, proactive professionals with superb attention to detail and strong communication skills, ready to contribute to a fast-paced, client-focused environment.

Qualifications

• Administrative and operational office experience in a luxury environment in hospitality, retail or private healthcare.
• Uncompromisingly high standards with a focus on accuracy and attention to detail
• Excellent communication skills, both written and verbal
• A confident, personable, and professional manner
• Strong attention to detail and the ability to juggle multiple tasks calmly and efficiently
• A proactive, team-oriented approach with a willingness to get stuck in
• Genuine passion for delivering top-tier client service

Responsibilities

• Oversee day-to-day running of the office and clinical areas.
• Manage bookings and payments; coordinate facilities.
• Maintain accurate patient records and stock checks; assist with administration.
• Support appointment bookings and practitioner diaries; ensure clinic docs are up to standard.
• Chase invoices and ensure timely payments; assist with banking reconciliations.

Skills

Administrative experience

Operational office experience

Client service

Communication skills

Job description

Luna Partners in London is seeking an Operations Coordinator to oversee the daily running of a luxury private healthcare clinic. You will manage bookings, payments and facilities, while coordinating with the Operations and Client Relations teams to maintain high standards of service.

The role requires polished, proactive professionals with superb attention to detail and strong communication skills, ready to contribute to a fast-paced, client-focused environment.